![How I learned the hard way about Southwest Airlines’ awful technology How I learned the hard way about Southwest Airlines’ awful technology](https://www.zdnet.com/a/img/resize/59c84881ece6a52b06e9f0c94ae8de57b96c3be0/2022/10/31/0bcc73c1-333f-47f0-942d-f6bdd6cab158/screen-shot-2022-10-31-at-3-45-56-pm.png?auto=webp&fit=crop&height=675&width=1200)
How I learned the hard way about Southwest Airlines’ awful technology
Southwest Airlines/Screenshot by Chris Matyszczyk While you’re still stuck at some crowded airport — perhaps one where the police are telling you that you’re trespassing — the apologies have begun. more Technically Incorrect Southwest Airlines CEO Robert Jordan finally, after more than two days of chaos, offered a heartfelt video of apology. I’m sorry. I…