How I learned the hard way about Southwest Airlines’ awful technology
While you’re still stuck at some crowded airport — perhaps one where the police are telling you that you’re trespassing — the apologies have begun.
more Technically Incorrect
Southwest Airlines CEO Robert Jordan finally, after more than two days of chaos, offered a heartfelt video of apology.
I’m sorry. I meant an utterly robotic video of an apology written, it appeared, by a lawyer whose hemorrhoid surgery has been postponed several times.
On the heels of wide-scale disruptions, we’re working diligently to Safely recover our operation & accommodate displaced Customers & Crews. We know this